Frequently Asked Questions

How do I restore my website

You can restore your website automatically from the dashboard. Please follow the steps below to use our restore function:

Sign in to your account and go to your dashboard.

Click on the #“Restore Files” button next to the website you wish to restore.

Select the backup date from the dropdown list

Choose the file/files you wish to restore. If you wish to restore everything from the backup, simply put a check mark next to #“Select All”. Finally click on #“Restore Files” icon on the top

Please confirm your selection before you proceed with the restore. Keep in mind, you are unable to undo this action once you click on the #“Restore” button.

Select the same profile as your source.

Dropmysites's Support team is here to help from 9:00 AM to 7:00 PM SGT, Monday through Friday.


Email and we'd be glad to help with all your questions


Give us a call at +65 6779 5131 and our support team glad to help with all your questions