Frequently Asked Questions



How do I restore my website

You can restore your website automatically from the dashboard. Please follow the steps below to use our restore function:

Sign in to your account and go to your dashboard.

Click on the #“Restablecer Archivos” button next to the website you wish to restore. Ques ws restore 1

Select the backup date from the dropdown list Ques ws restore 2

Choose the file/files you wish to restore. If you wish to restore everything from the backup, simply put a check mark next to #“Seleccionar Todo”. Finally click on #“Restablecer Archivos” icon on the top

Please confirm your selection before you proceed with the restore. Keep in mind, you are unable to undo this action once you click on the #“Restablecer” button. Ques ws restore 3

Select the same profile as your source. Ques ws restore 4



Dropmysites's Support team is here to help from 9:00 AM to 7:00 PM SGT, Monday through Friday.

Faq email

EMAIL

Email support@dropmysite.com and we'd be glad to help with all your questions