Frequently Asked Questions



I cannot log in to my account after my free trial has finished

If you did not upgrade to a paid plan within 10 days after the free trial period, your account was closed completely and cannot sign in.

In case you wish to purchase a paid plan using the same account ID, please contact our support team to reactivate your account.

Dropmysites's Support team is here to help from 9:00 AM to 7:00 PM SGT, Monday through Friday.

EMAIL

Email support@dropmysite.com and we'd be glad to help with all your questions

PHONE

Give us a call at +65 6779 5131 and our support team glad to help with all your questions