Frequently Asked Questions



How do I delete a database account

You can delete the database backup by logging on to your account from the dashboard.

Delete database

Click on the “Delete” button beside the database profile that you would like to delete.

You will then be asked to confirm if you would like to delete the account profile.

Click on “Yes” and your database profile will then be deleted.

Please note that once you delete the database backup, you will not be able to recover the backup files.

Dropmysites's Support team is here to help from 9:00 AM to 7:00 PM SGT, Monday through Friday.

EMAIL

Email support@dropmysite.com and we'd be glad to help with all your questions

PHONE

Give us a call at +65 6779 5131 and our support team glad to help with all your questions