Frequently Asked Questions

Can I know the reason why the monitor failed to reach my website

Yes. We do send out the reason for the failure in the alert email to the user.

You can also go to the “Fallos” section from the Dashboard and view the reason for the failure. Some of the commonly known failures are:

  • Mala puerta de enlace
  • Server Broke Connection
  • Pausa

Dropmysites's Support team is here to help from 9:00 AM to 7:00 PM SGT, Monday through Friday.

Faq email


Email and we'd be glad to help with all your questions