Frequently Asked Questions



Is my data secured

Your files are stored securely on our servers. We use military grade encryption to ensure your data is well protected and stored on our server.

We pay special attention to security for our application and our servers. We have an experienced team which uses the best engineering practice and tools to develop the product.

Your backups can only be accessed by your account. Our employees are prohibited from viewing your account and backups. We follow the same methods like most online services where we have a small team of employees who must be able to access user data for the reasons stated in our privacy policy (e.g., when legally required to do so). We have a strict policy and access controls for these employees that prohibit them to access the data except for these rare situations.

We use AES 256 bit encryption and Secure Sockets Layer (SSL). Our files are stored on Amazon's Simple Storage Service (S3). Amazon S3 itself has its own robust security policy of its own, details of which can be found.

Dropmysites's Support team is here to help from 9:00 AM to 7:00 PM SGT, Monday through Friday.

EMAIL

Email support@dropmysite.com and we'd be glad to help with all your questions

PHONE

Give us a call at +65 6779 5131 and our support team glad to help with all your questions