Frequently Asked Questions

Where are my backups stored

We use Amazon's Simple Storage Service (S3) to store all your backups. Amazon S3 is a secure data storage solution provided by Amazon AWS. It uses all the latest security methods to ensure that the files are stored securely.

All the files are encrypted and stored on the servers. We follow strict regulation and access control policies to access the S3 storage. Your files are secure and are only visible to you via your account.

Dropmysites's Support team is here to help from 9:00 AM to 7:00 PM SGT, Monday through Friday.

Faq email


Email and we'd be glad to help with all your questions