Frequently Asked Questions



What encryption do you use

We use AES-256 bit encryption to encrypt your backup data. Your website files are accessed via FTP or SFTP (based on the protocol that you have chosen).

Dropmysites's Support team is here to help from 9:00 AM to 7:00 PM SGT, Monday through Friday.

EMAIL

Email support@dropmysite.com and we'd be glad to help with all your questions

PHONE

Give us a call at +65 6779 5131 and our support team glad to help with all your questions