Frequently Asked Questions

Who has access to my backup files

We ensure that your backups are stored securely on our servers. Your backups can only be access by you via your account. No other user has access to your files. We have proper security policies in place to ensure that your files are protected from unauthorized access.

Dropmysites's Support team is here to help from 9:00 AM to 7:00 PM SGT, Monday through Friday.

Faq email


Email and we'd be glad to help with all your questions

Faq phone


Give us a call at +65 6779 5131 and our support team glad to help with all your questions