Frequently Asked Questions



How can I view new files in my backup

Please sign in to your account.

Once signed in click on the backup history for the website you wish to see the details.

Dashboard

You can now view all the backups for your website. Please click on any backup to view the modified files in that backup

Dashboard

Go to the tab which says “New”.

Dashboard

You can view your new files in the pop-up window that appears.

Dashboard

Dropmysites's Support team is here to help from 9:00 AM to 7:00 PM SGT, Monday through Friday.

EMAIL

Email support@dropmysite.com and we'd be glad to help with all your questions

PHONE

Give us a call at +65 6779 5131 and our support team glad to help with all your questions