Frequently Asked Questions

How can I view new files in my backup

Please sign in to your account.

Once signed in click on the backup history for the website you wish to see the details.


You can now view all the backups for your website. Please click on any backup to view the modified files in that backup


Go to the tab which says “New”.


You can view your new files in the pop-up window that appears.


Dropmysites's Support team is here to help from 9:00 AM to 7:00 PM SGT, Monday through Friday.

Faq email


Email and we'd be glad to help with all your questions