Frequently Asked Questions



How long is the backup data retained

We retain the most recent 30 maximum backups for each website/database. We do not fix a certain retention period. For example, if you set your schedule to daily, it would be 30 backups a month and the latest 30 backups are available. If you choose to do weekly backups, you would have a complete weekly snapshot for a time frame of approximately 7 months.



Dropmysites's Support team is here to help from 9:00 AM to 7:00 PM SGT, Monday through Friday.

EMAIL

Email support@dropmysite.com and we'd be glad to help with all your questions

PHONE

Give us a call at +65 6779 5131 and our support team glad to help with all your questions