Frequently Asked Questions



How long does it take for the data to be backed up

The amount of time taken depends on the size and number of files in your backup.

It also depends on the network speed of your hosting provider. The first backup might take time depending on your backup size but the subsequent backups will be generally faster as we only take incremental backup of your website and database. The first time you add an account, you will be taken to the page where you can monitor the progress of your backup.

Dropmysites's Support team is here to help from 9:00 AM to 7:00 PM SGT, Monday through Friday.

EMAIL

Email support@dropmysite.com and we'd be glad to help with all your questions

PHONE

Give us a call at +65 6779 5131 and our support team glad to help with all your questions