Yes. We do send out the reason for the failure in the alert email to the user.
You can also go to the “Failures” section from the Dashboard and view the reason for the failure. Some of the commonly known failures are:
Dropmysites's Support team is here to help from 9:00 AM to 7:00 PM SGT, Monday through Friday.
Email support@dropmysite.com and we'd be glad to help with all your questions