Frequently Asked Questions



How do I view my website performance data

You can view the website performance data of each of the website monitor by clicking on the #“Performance” button beside the respective website monitor on the dashboard. Dashboard


You would then be taken to the Website Monitor Results page where you can view the data of the website's performance on different regions. Performance Data



You can use the region filter option to view the data of a particular region.

The data shown include:

  • Date – The date of which the result is shown.
  • Minimum – The minimum response time for the day.
  • Maximum – The maximum response time for the day.
  • Average – The arithmetic average response time for the day.
  • Tests – The number of tests performed throughout the day.
  • Failures – The number of times the monitor failed.
  • Uptime – A percentage of the number of success tries over the number of tests.

Dropmysites's Support team is here to help from 9:00 AM to 7:00 PM SGT, Monday through Friday.

EMAIL

Email support@dropmysite.com and we'd be glad to help with all your questions

PHONE

Give us a call at +65 6779 5131 and our support team glad to help with all your questions