Frequently Asked Questions



Can I change the schedule of my website backups

Yes. Once you sign in to your account, you will be directed to the dashboard.

Dashboard

Click on the #“Edit Schedule” button beside the website profile whose schedule you would like to edit.

Edit schedule

Here, you can change the time of your backup, the time zone, the frequency of the backup and the directories you want to backup. Once you make the changes, Click on #“Next” and then #“Save” your profile on the next page and your backup schedule will then be changed.

Dropmysites's Support team is here to help from 9:00 AM to 7:00 PM SGT, Monday through Friday.

EMAIL

Email support@dropmysite.com and we'd be glad to help with all your questions

PHONE

Give us a call at +65 6779 5131 and our support team glad to help with all your questions