Frequently Asked Questions

Can I prevent a file or a folder from being backed up

You can put the name of the file or the folder in the exclusion list when you create your backup. Alternatively, click on edit connections for the website being backed up and add your file / folder there.

An exclusion beginning with a dot will exclude any file/directory that is an exact match AND any file whose extension matches.

Ex: ".ssh" would exclude ['/.ssh', '/user/.ssh', 'security.ssh', '.ssh']

Ex "cache" would exclude ['/cache', '/user/cache', 'cache'] it would not exclude "thecache" because the match is not exact.

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