Frequently Asked Questions



How do I initiate an immediate backup for my website

Once you have signed in to your account, you will be redirected to the dashboard.

Dashboard

On the dashboard, click on the #“Backup Now” button beside the website you want to initiate the backup.

Website backup now

You will be redirected to the confirmation page. Click on Yes.

Website live back

Your backup will then be initiated. You can track the progress of your backup on a real time basis as shown above.

Dropmysites's Support team is here to help from 9:00 AM to 7:00 PM SGT, Monday through Friday.

EMAIL

Email support@dropmysite.com and we'd be glad to help with all your questions

PHONE

Give us a call at +65 6779 5131 and our support team glad to help with all your questions