Frequently Asked Questions

How do I initiate an immediate backup for my website

Once you have signed in to your account, you will be redirected to the dashboard.


On the dashboard, click on the #“Backup Now” button beside the website you want to initiate the backup.

Website backup now

You will be redirected to the confirmation page. Click on Yes.

Website live back

Your backup will then be initiated. You can track the progress of your backup on a real time basis as shown above.

Dropmysites's Support team is here to help from 9:00 AM to 7:00 PM SGT, Monday through Friday.

Faq email


Email and we'd be glad to help with all your questions